It’s not a people problem, and a happy hour won’t fix it. Here’s what will.
Every B2B company I have worked with says marketing and sales alignment is getting better, but in reality almost none of them are. The sign of misalignment is not open conflict, which is rare and, honestly, healthy, when done respectfully.
The misalignment is evident when marketing celebrates a quarter that sales calls a miss.
Often, salespeople create their own decks because the corporate ones are not helpful in a real conversation with customers. Leads get passed over the wall, ignored, and then argued about in a QBR three months later. Nobody is being difficult. Everyone is doing exactly what they were asked to do.
That is the point. The marketing–sales divide is almost never a people problem. It is a design problem. And most companies try to fix a design problem with a happy hour.
Continue reading “Marketing and Sales Alignment: Six Structural Fixes for One Revenue Engine”
